Reference

Read Before You Open Your harta111 Account

These terms set out what you can expect from us and what we ask of you when you use harta111, including how your account is managed, how wallet payments through DANA, OVO, and GoPay are handled, and what applies based on your region.

Account ownership rulesDANA, OVO, GoPay wallet termsWithdrawal and deposit conditionsRegional eligibility noticeAccount suspension policy

Explore the Lobby Read FAQ

HOW WE HANDLE IT

Account Security and Your Data Under These Terms

These terms also cover how we hold your information, how long we keep it, and what you can request. Here is a plain breakdown of the four areas that matter most to your account.

Data We Collect

We collect the name, contact, and wallet details you provide at registration. This includes your DANA, OVO, or GoPay number used for deposits and withdrawals.

Account Security Steps

Your account is protected by OTP verification tied to your registered mobile number. We do not store full wallet PINs. Any login from a new device triggers a re-verification step.

Data Retention Period

Account and transaction records are retained as required by applicable rules. After account closure, certain records may be held for a defined period under local regulatory obligations.

How to Request Changes

To update your registered wallet, correct account details, or request data access, contact support via live chat or email with your account ID and wallet number ready.

TERMS CONTACT PATHS

Reach Us About Your Account Terms

If any part of these terms is unclear or you need to raise a question about your account status, wallet verification, or a transaction dispute, our support team can help. Reach us through the channels below and have your registered wallet number ready — it speeds up every review.

Live Chat Start a live chat session directly from the harta111 lobby. Queries about account terms, wallet matching, and deposit conditions are handled here.

Email Support Send detailed account or terms queries to our support email. Include your registered DANA, OVO, or GoPay number for faster case handling.

Account Help Centre Browse the help section inside your account dashboard for answers on wallet rules, withdrawal steps, and what these terms mean in practice.

What These Terms Actually Cover

harta111 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on harta111, you confirm that you have read and accepted everything on this page. These terms govern how your account is opened, verified, and used — including how deposits made through DANA, OVO, or GoPay are processed and matched to your registered

1
wallet. Each wallet must be registered in your own name; third-party wallet transfers are not accepted and may result in account suspension pending review. Withdrawals are returned to the same wallet used for the deposit. If you deposited via OVO, the payout goes back to that
2
OVO number. This is a security step we keep consistent to protect your funds. We may request identity verification before processing a withdrawal if account details appear inconsistent. These terms may be updated from time to time. When material changes are made, we will notify you
3
through your registered contact. Continued use of the account after any update means you accept the revised terms. Players in Batam and across Indonesia using GoPay or DANA should note that local legal requirements also apply alongside these terms. Where local law conflicts with any part
4
of these terms, local law takes precedence.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions About harta111 Terms Answered

These are the questions we see most often about account terms, wallet rules, and what these conditions mean for you day to day.

No. The wallet used for deposits must be registered in your own name. Third-party wallet transfers are flagged for review and may lead to a temporary account hold until the source is verified.

Contact support through live chat or email with your account ID. We will guide you through the verification steps required before any wallet update is confirmed on the account.

Terms can be updated when required. We notify you through your registered contact details before material changes take effect. Continuing to use your account after that means you accept the updated version.

Payouts are returned to the same wallet used for the deposit. An OVO deposit means the withdrawal goes to that OVO number — this applies across DANA, OVO, and GoPay equally.

Raise it with our support team first via live chat or email. Provide your account ID, the relevant transaction reference, and a clear description of the issue so our team can review it promptly.

These terms apply to all accounts. Where local law in your region — including for players in Batam — sets different requirements, local law takes precedence. Access depends on what local law permits.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

AccountRegister InfoPrivacy Policy InfoLegal

Read Before You Open Your harta111 Account

Account Security and Your Data Under These Terms

Reach Us About Your Account Terms

Questions About harta111 Terms Answered

01 Can I use someone else's DANA or OVO wallet to deposit?

02 What happens if I need to change my registered GoPay number?

03 Will these terms change, and how will I know?

04 Where does my withdrawal go if I deposited using OVO?

05 What if I disagree with a term or have a dispute about my account?

06 Do these terms apply differently depending on where I am in Indonesia?

Terms & Conditions

Related pages

Related pages